Returns & Exchanges
At De Cabana, we want you to feel confident in every purchase. If you are not completely satisfied with your order, we offer a seamless 30-day return policy for all unworn and unwashed fashion items.
Initiate Your Request
Log into your account and select the order you wish to return to receive a unique Return Authorization number.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure the return is accepted by our quality team.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing